Support

Having an issue or concern? Just take a breath, relax, and be assured that we will resolve it!

iFreeiCloud.co.uk is an online business based in London, UK. Our team speak formal, fluent English and handle every email with immense effort – if anything, our quality support is the best in the industry (and one of few from the UK). You can contact us about anything, from not knowing what a part of your IMEI Check means, all the way to a no-questions-asked refund (as per our policy). We know better than most that you can never rely on device check or unlock businesses for a quick, helpful, guaranteed response, but we’re confident we’ll provide the highest quality of support, for every customer. We’ve never ignored a single message even once (unlike literally every other business), so just remember, you don’t have to panic :)

Please read through our Frequently Asked Questions below to see if your queries can be answered quickly. If you still have questions, please email us at [email protected]!

How do you accept payment?

PayPal.

PayPalOnly

We accept deposits of $5 – $30 via PayPal (which can be lifted upon request).

Funds can be added by clicking here!

I'm a reseller/unlocker/bulk user. Can I get better prices?

Yes!

Our Version 7 interface is equipped with a reseller mode, which will adjust prices accordingly for resellers and tell you the discount you are entitled to.

This will not be a big difference, since we only offer small value services, but if you are truly are bulk user, then it will make a difference in the long run. Don’t forget, even a discount of $0.01 could be a 50% saving.

Why aren't you active on social media?

Preservation of services and quality clients.

  1. We are not looking for quantity or sales maximisation. Instead, we prefer for our clients to find out about us themselves, through forums, web searches and others. This works out like an automated filtering system, so we know that new customers who make their first deposit on our site are already confident about what we do, what we’ve done, and our approach to business.
  2. We refrain from posting about our projects, as it tends to lead to the underlying research getting abused or copied quite quickly. So although we’ve always been working to improve the experience for our customers, we are quiet about sharing these updates to our spectators/followers. We also have a large number of property theft instances, where other developers can’t help but stealing our work :)

How do I place an order?

V7 Checkers available here.

To place an order, you simply have to login to the site and select the service you want from our menu bar. Our services are now at a stage where they are completely automated, and many of our services can be ordered and completed from the same page in just a few seconds.

How do I know I can trust you?

It’s just $5…

Let’s be real… we accept deposits as little as $5… what masterful escape could we do with your money? :)

Rather than writing a lot to gain your trust, instead we only ask that you were referred by a friend or someone you know.

Please note that we currently do not unlock/remove iCloud (Activation Lock) on our website.

How do I check my balance or add funds?

From your Client Area.

On the Client Area page, you can see your balance from the dashboard, as well as menu options to view your Order History, Add Funds and more.

How do you use the IMEI Checkers?

  1. Make sure you’re signed in to your account. You can login or register here.
  2. Refer to the IMEI Check docs for an up-to-date guide from here.

iFreeiCloud.co.uk is a trading name of Webanite Ltd, a company registered in England and Wales. Registered number: 11656717. Registered office: International House, 64 Nile Street, London, N1 7SR, United Kingdom.